Grand Hotel Excelsior

Reviews

• Minal J.

  star star star star star_border 31 May 2026

  We stayed at this cool hotel for 3 nights & had a great time. We went during a very busy time of the year and noticed while searching through the hotels in Amalfi, they all have a level of vintage appeal that you just can't avoid. Once you can come to terms with that, this place has plenty to offer at a pretty good price in the Amalfi.
  
  * The staff took this place to the next level for us. Super helpful, friendly, and knowledgeable. They were able to set up everything - your day's itinerary, dinner rsvp, towels, private driver, holding your baggage after checkout, suggestions, advice, etc. It made it much easier and that's what a vacation is all about.
  
  * The hotel has a shuttle the runs on schedule to the city center and back. You also have the SITA busses (not that great of an experience) that is right across the street. I missed the bus on two occasions so the hotel sent me Antonio on a Vespa to take me back! What an experience! This does help in planning your day and saving on taxis.
  
  * The hotel has it's own private beach which is really nice given you don't have to pay for beach chair and umbrella. There is a restaurant there along with a place to change and use the bathroom. It's well equiped for all your needs. Alessia was at the front desk and she is a total angel.
  
  * The pool was a highlight since it is so clean and nice depth with a majestic view of the Amalfi at the edge. It was one of my favorite features along with our hotel balcony. However, there is no handle rails so be careful getting out of the pool.
  
  * The views from this hotel are absolutely spectacular no matter what angle you look at it.
  
  * The breakfast is good. You have a good amount of variety of choices and they do keep it fresh. Coffee is also made to order, and you can eat it outside at a table with umbrella for more of an eyeful of the gorgeous Amalfi view.
  
  - The downside to the hotel is that the place is in need of a major update. The carpet in the halls are stained and could do without this. The room is spacious but the bathroom and bedroom decor are outdated. The beds and the linens were not as comfortable but just basic. ALSO, THE ROOMS' WALLS ARE VERY THIN! You could hear the neighbor's conversations when present. It was weird. The one good thing was the high ceilings and the breath taking view from our balcony.
  
  Overall, we had a good experience at this hotel and I would recommend it for the value. +++

• Emma C.

  star star star star star 30 May 2026

  The hotel itself has old world charm but the star of the hotel is the dinner service and the breakfast buffet. Far superior to the other hotels we have stayed at in the area. The food was absolutely excellent for the price point and the restaurant itself looks over the amalfi coast! Also, the wait staff had such an incredible attention to detail. I highly recommend eating dinner here if you can. Amazing experience and they may even bring you out a little dish compliments of the chef! :)

• Victoria C.

  star star star star star 22 May 2026

  Again, love love love this hotel!!!!! My fiancé and I came again this year and loved it and we got engaged!!!!! They remodeled the pool and it now has a beach entry, very cool! Staff is so accommodating and attentive. I honestly don't know why people are giving such bad reviews. The rooms are nice, gives a true authentic Italian feel.

• Maggie M.

  star star star_border star_border star_border 20 May 2026

  Not grand , barely mediocre.
  Nice views.
  Food was horrible
  Beds extremely hard
  A/C ha ha ha NOT
  try to get bucket of ice bar manager said it was impossible. At 400 euros a night I was furious. He gave me two plastic glasses with about 5 cubes each. It's 40 degrees C
  And the pool was closed.
  I will not recommend this hotel to anyone
  It's dated decor and infrastructure is definitely not worth the 400 euros.

• M B.

  star star_border star_border star_border star_border 19 May 2026

  Booked our room in March . Received a CLOSET for a room . Upon checking in and numerous times during our stay asked to be moved to one of their rooms that were standard for the hotel . We were told we were the UNLUCKy ones to be assigned this room .
  
  Staff was so non caring .
  
  If you must go here request NoT room 301
  
  Also beach access will cost you €10 , and you pay for coffee at breakfast